Let us share our wealth of knowledge and expertise with you, delivering a unique approach to the challenges of your business. We treat every client as an individual and develop a bespoke package which utilises the very best of our people, techniques and software, supported by the latest advancements in coaching and training.
We are keen to share Best Practice with you, drawing upon our vast resource of industry knowledge and skills acquired during many years’ experience in the motor industry. Our specialists have served their time in a variety of roles including Dealership, Zone and National level and use this to add value to your business.
The objectives of consultancy are the sharing of automotive industry Best Practice, the implementation of culture change and the desire to enthuse and motivate people so that they embrace new ideas and ways of working. These deliverables are supported by a range of software applications which reinforce key messages, improve aspects of one’s role and monitor business operations as part of a programme of performance optimisation.
Web based tools combined with coaching and training provide a structured, measured approach to business processes and procedures.
Our Business Partners benefit from our knowledge, skills, experience and commitment to providing a quality service to our internal and external customers. Customer care is very important to us and we constantly strive to improve all aspects of the customer experience.
The DEKRA Automotive consultancy service drives performance with its innovative methods and bespoke solutions that deliver on time and within budget. There is no room for the ‘one size fits all’ approach in our organisation.