Testimonials

DEKRA Automotive is a talented team of people that bring out the best in others.  Our solutions are imaginative and built upon many years of combined automotive-industry experience and delivered with enthusiasm and passion.

 

  • Stephen Dorman Customer Experience Manager, KIA

    The DNA Programme has proven to be highly effective at coaching and developing our Dealer Teams. DEKRA Automotive’s approach has provided significant and sustainable improvements to customer satisfaction and the delivery of true “Family-like Care”. It has also received great feedback from participating KIA…

    View the full testimonial for “Stephen Dorman”

  • Dennis Willis Retailer Principal/Owner, ŠKODA

    The ŠKODA Talk Programme has provided significant improvement in the level of renewal finance penetration and ultimate profitability Willis Motor Company as a dealership have experienced, since Mike and his team got involved with us in November last year. The call monitoring and subsequent in-house training that has been delivered has pulled together some numbers which indicate: • October 2013, under 40% of inbound calls resulted in a confirmed appointment • November, this number increased to 44% • December, the percentage increased to a very impressive 80% The month of January has yet to be analysed and although from an…

    View the full testimonial for “Dennis Willis”

  • Lee Hutton

    “Please accept my heartfelt gratitude to yourself and the team at Honda People. In what was four months of uncertainty and misery for my family whilst un-employed, your company continued to do its job right and keep my application on…

    View the full testimonial for “Lee Hutton”

  • John Roberts Head of Fleet Operations, Westway Nissan

    “It has been fascinating to have been involved in the selection process as it has offered us a different, more innovative approach to employee selection, which will ultimately improve our staff retention, improve the consistency and professionalism of our LCV proposition and enable us to confidently invest in our LCV and B2B…

    View the full testimonial for “John Roberts”

ttl automotive web based tools

Web-based Tools

We have a comprehensive range of tools that do an outstanding job for our Dealer partners.
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Careers

We are a top ranked employer in the motor industry.
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Get in Touch

For more information on our services or to find out how we can help you please contact us.
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Technical Support

If you have subscribed to one of our online products and would like technical assistance, please contact our UK-based IT Support Helpdesk using the details below:

Telephone:
01494 917285

email: helpdesk@dekraautomotive.co.uk

The IT Support Helpdesk is open 08:30 – 18:00 Monday to Friday.